Shipping Policy

Order confirmation

Shipping or pickup details are confirmed after the customer discusses availability, final price, payment method, address, and preferred delivery option with Chandi.pk.

Customers should provide accurate phone, WhatsApp, and address information and remain reachable for verification.

Delivery areas

Chandi.pk primarily serves Lahore-based customers and may support courier or delivery options for other cities in Pakistan where practical and agreed in advance.

Delivery cost, timing, and courier method can vary by city, product value, insurance needs, and order handling requirements.

Packaging

Silver jewellery, bars, coins, and gift pieces are packed with care to reduce handling damage. High-value silver products may require additional verification and secure packaging steps.

Timelines

Estimated timelines are shared during order confirmation. Delays can occur due to courier schedules, address verification, holidays, weather, or customer availability.